Alex Fox – Metropolitan Medical Services & Franklin Lane – Metropolitan Medical Services
Speaker Bio
Alex Fox, BMET – Senior Anesthesia Specialist
Metropolitan Medical Services
Alex Fox is a highly experienced Biomedical Equipment Technician (BMET) and Senior Anesthesia Specialist with over 30 years of dedicated field service expertise in anesthesia systems. He began his career with SUN Health / Primer (1994–1997), where he developed a strong technical foundation in medical equipment service and support.
Since 1997, Alex has been a key member of Metropolitan Medical Services, specializing in both sales and service of anesthesia equipment. Over the course of his career, he has worked extensively across a wide range of major OEM platforms, including GE Healthcare, Dräger, Mindray, Spacelabs Healthcare, Datascope, Hillrom, and Penlon.
Alex is known for his deep hands-on knowledge, practical troubleshooting approach, and ability to resolve both common and complex issues across multiple anesthesia system platforms. His extensive field experience provides valuable insight into equipment performance, reliability, and lifecycle management, making him a trusted resource for clinical engineering and healthcare technology teams.
Franklin Lane, BS – Mechatronics Engineering
Refurbishment Specialist, Metropolitan Medical Services
Franklin Lane is a Refurbishment Specialist at Metropolitan Medical Services with over seven years of experience focused on the restoration, optimization, and lifecycle extension of anesthesia systems. He holds a Bachelor of Science in Mechatronics Engineering, with academic experience from North Carolina State University and University of North Carolina Asheville.
Franklin specializes in the refurbishment and performance validation of leading anesthesia platforms, particularly systems from Dräger—including Fabius and Apollo models—and GE Healthcare platforms such as Avance, Aisys, and CS2 variants. His work centers on diagnosing system-level issues, executing detailed rebuilds, and ensuring equipment meets rigorous functional and safety standards prior to redeployment.
Known for his strong technical acumen and detail-oriented approach, Franklin brings valuable insight into failure trends, component-level troubleshooting, and best practices in anesthesia equipment refurbishment. His perspective bridges engineering theory with hands-on application, supporting improved reliability and performance across clinical environments.
Class Description
This session delivers an engaging, discussion-driven exploration of modern anesthesia systems through the dual lens of field service and equipment refurbishment. Drawing on extensive real-world experience, the course highlights how anesthesia platforms perform in clinical environments, where failures occur, and how those issues are effectively diagnosed and resolved.
Participants will be immersed in a highly interactive setting designed to encourage open dialogue, shared experiences, and collaborative problem-solving. The session will examine both common and uncommon failure modes across multiple anesthesia system platforms, providing practical troubleshooting strategies that can be immediately applied in the field.
By bridging the gap between frontline service challenges and refurbishment insights, this course offers a comprehensive perspective on equipment reliability, lifecycle management, and performance optimization. Attendees will leave with a deeper understanding of system behavior, enhanced diagnostic approaches, and a broader toolkit for addressing both routine and complex anesthesia equipment issues.